Can not connect Fritz 5530 fiber XGS-PON to the Internet

  • 6 September 2023
  • 4 reacties
  • 458 Bekeken
C
  • Cavilla
  • heeft eerste post geplaatst
  • 2 reacties

Hello community and moderators,

Sorry I have to use English, my Dutch is not at the level to describe my situation.

After weeks of trying to replace ONT supplied by T-Mobile, I still can't connect to the Internet with my own ONT. I tried to register the SN of my ONT through customer service, but again that did not work and cause several days of Internet down time at home  🙃 I will not do it again.

It is very frustrating and therefore I need some advice about how to make my FritzBox 5530 connected to T-Mobile (now Odido) network. 

I have checked the following discussions in this forum,  Discussion1  , Discussion2  and  Discussion3 but still can't make it work.

So I would start with the setup, I have a KPN fiber connection point at home. 

T-Mobile provided the fiber optic cable with SC/APC - SC/APC connector on both ends (Green and Green connector). ONT device is Huawei HN8010Ts XGS-PON Terminal.

 

On my FritzBox 5530, I ordered it with XGS-PON SFP module. And following on AVM's suggestion I prepared a SC/APC - SC/UPC cable and connect UPC (Blue) connector to FritzBox, APC connector (green) to KPN fiber optic connection point . Inside FritzBox webpage settings, I tried both 'T-Mobile Thuis ' and 'Other ISP ' in Account Information and put VLAN ID to 300 when I use Other ISP settings. In FritzBox support page I also entered GPON SN from Huawei ’s, which is 48575443xxxxxx (HWTCxxxxxx) to this field.

Unfortunately with the above settings I still cannot connect to the Internet. Fiber Optic status constanly shows 'Training '.

Compare the properties of Fiber Module I noticed the wavelength sent and received is different on my side than others in the discussion, not sure if that plays a role here

 

Do you have a clue why I failed to connect the Fiber with my FritzBox? What else I should try to make it work? Looking forward to your suggestion.

Waqqas 7 maanden geleden

Hallo @Cavilla 

Is the internet working with the Huawei ONT and Zyxel?

You can also try huawei ONT to WAN port of your FB and choose Odido.

I remember to have seen somewhere that cloning the serial number with XGS-PON is not possible.

Bekijk origineel

4 reacties

Waqqas
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Reputatie 7
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Hallo @Cavilla 

Is the internet working with the Huawei ONT and Zyxel?

You can also try huawei ONT to WAN port of your FB and choose Odido.

I remember to have seen somewhere that cloning the serial number with XGS-PON is not possible.

Welkom op de Odido community!
H

Hi @Cavilla 

As stated here: https://en.avm.de/service/knowledge-base/dok/FRITZ-Box-5530/3673_Setting-up-the-FRITZ-Box-for-use-with-a-fiber-optic-connection-from-T-Mobile-Thuis/

Important:Currently the FRITZ!Box cannot be used directly with a passive T-Mobile fiber optic connection with XGS-PON. However, with an XGS-PON network, you can set up the FRITZ!Box for "Internet connection via 'LAN 1'" and use it behind the fiber optic modem from T-Mobile.

I don't know why Odido (formerly T-Mobile) does not yet support this. But for now your best option is to use the 5530 in combination with the Huawei ONT.

 

C

@Waqqas  Yes the Internet is working with default Huawei ONT and Zyxel router. But I only focus on replacing Huawei ONT with FritzBox, so connecting Huawei ONT with FritzBox is not what I aim for.

 

@Harlequin404  Thanks for the information!  It is very sad that T-Mobile/Odido does not support this.

After all the time and money spent but still can not get rid of this Huawei device.

 

@Lisa  @Boris  @Jason van Odido Can you confirm this is true that FritzBox cannot be used as a passive fiber optic connection?   Is there any plan to make it happen?

Waqqas
Rank
Reputatie 7
Badge +15

@Cavilla 

The Huawei ONT is just there to convert the fiber signal to internet. Use it with the FB until you get further information about directly connecting the fiber.

Welkom op de Odido community!

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