Hi,
I have ordered a fiber installation and it was supposed to be installed on 17th January. Unfortunately, T-Mobile cancelled because the installation package hasn't arrived by that day.
I received it on 18th and I got the next installation date on 21st January. Unfortunately, this Internet connection is super critical for me to WFH.
When I called (via my Dutch relocation agent's help) T-Mobile, they said, I can install it myself and the technician can inspect it later. But I may need to pay extra if I damage any equipment.
The problem is, when I check the fiber patch code, I have realised it is not the correct one for this installation. My fiber termination point has a male type socket, but the patch code has male in both ends.
Anyway I can't install it myself now, but I'm worried about the installation scheduled on 21st due to incorrect part.
Does anyone can advise me on this?
Cheers,
Beste antwoord door Waqqas
Bekijk origineel