Hi, trying this route as the Klantenservice appears to be Dutch only. We’re new to the Netherlands and I signed up for tv and internet in early August. Since then, I’ve only been told that I will be given a set up date as and when the glasvezel network will be available, but no information as to how long that may take. When I went to the T-Mobile shop to enquire in person, I was told that I should receive a DSL connection within 2 weeks, as an interim measure. However, more than two weeks have passed and I still haven’t had any word from T-Mobile as to the status of my order. I work from home and have been burning through mobile data, which is obviously not a sustainable situation. Any advice on how I can expedite this internet set up would be much appreciated!
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