Beantwoord

Switch from 750 to 1000 mbs

  • 1 November 2019
  • 1 reactie
  • 350 Bekeken

Less than two weeks ago I ordered the 750 Mb/s package, I want this changed to the 1000 Mb/s package at the 25 euros per month rate because I also have an unlimited mobile subscription.

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Beste antwoord door Gioia 14 November 2019, 11:15

Hi @abcd0333,

 

Welcome to T-Mobile Thuis! 

 

Your subscription has not started yet, as soon as your subscription has started you can change your subscription and start using our new Uit & Thuis. When the subscription has started you need to log in on your My T-Mobile Thuis account and there you can find the option to change your subscription. If you need any help please contact us by that time, then we will help you! 

 

 

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1 reactie

Reputatie 3
Badge +3

Hi @abcd0333,

 

Welcome to T-Mobile Thuis! 

 

Your subscription has not started yet, as soon as your subscription has started you can change your subscription and start using our new Uit & Thuis. When the subscription has started you need to log in on your My T-Mobile Thuis account and there you can find the option to change your subscription. If you need any help please contact us by that time, then we will help you! 

 

 

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