hi there, i’ve had no internet on and off now for around 7 weeks - it’s incredibly frustrating. The t-mobile customer service people have sent someone from guidion twice now but the problem is not resolved and i’ve had to pay my internet bills for may and june when i haven’t had the service. I was hoping it would be solved with the second visit but it isn’t and i still don’t have working internet. How can i ask for compensation / a refund on my last 2 bills?
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