Well I bought a new prepaid T-moible sim card from a shop nearby. A T-mobile customer care representative had already given me an SMS activation code for an unlimited internet for a week.
This morning I followed the procedure and got a message from T-mobile that
Beste klant, de T-Mobile Thuis 7 Dagenbundel is eenmalig geactiveerd. Je internetgebruik gaat 7 dagen lang niet uit je abonnement. Je ontvangt een sms wanneer deze bundel is afgelopen. Groet, T-Mobile
However, till now internet is not activated. Sadly enough, when I contacted customer care through chat, I was transferred between three departments (home, mobile and something else) for 8 times and believe it not, none gave a solution. Customer care through their phone line was more horrible. I was waiting in their waiting list for a while and was abruptly disconnected.
Did anyone of you also face similar issue in the past? How did you get it solved?
Beste antwoord door DavidBekijk origineel