Cancelled Contract but still getting Billed

  • 9 February 2024
  • 1 reactie
  • 20 Bekeken
K

Good day, 

I trust that you are well. 

I have been in contact with two consultants now to have my contact canecelled and both times they said was done and now I see that I am still getting billed for things that I have already paid for when i closed the account. 

Kindly assist.

Demi van Odido 2 maanden geleden

Hi @K10yane , I have checked your Internet subscription on the email address that you also use on the Community, but this subscription was ended in 2022 and I don’t see any new bills after this. Is it possible that this is about your mobile subscription? 

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1 reactie

Demi van Odido
Rank
Reputatie 7
Badge +8

Hi @K10yane , I have checked your Internet subscription on the email address that you also use on the Community, but this subscription was ended in 2022 and I don’t see any new bills after this. Is it possible that this is about your mobile subscription? 

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