Hello!
On 21 September, €75 was debited from my bank account. The details of the payment stated: T-mobile Thuis YWD21940 Factuur TMT1034060348
There is no account for this amount in my personal account and my client number is different.
Why was I charged this money?
Best regards
Olga
Er is 75 euro van mijn bankrekening afgeschreven, waarom?
Hi
Hello i am having the same issue can you also look into it for me? I also returned the modem later than expected. But i definitely send it back.
Hi
I'm on it to get it arranged for you, you will definitely get your money back and thank you so much for returning the modem! 😃
Hello, here it is. But I was informed in the chat, that this is because of old modem, which was not returned.
I just want to let you kniw, that modem was sent to you at 20 september
Hi
Can you add a screenshot of the invoice/debit transaction? Please blur any personal info. I can only find your active subscription with the customer number that start with an S. Thanks in advance! I'm sure we'll figure out what happened.
Reageer
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