Dear Odido,
The router has been returned via DHL, but I got an email saying that it hasn’t been returned.
I tried to reach your advisor via chat to hand over the DHL tracking number, but no one is available.
Please give me a contact point where I can hand over the tracking number and keep the conversation in a written form for the future reference.
I'm not leaving my personal information or the tracking number here to protect my privacy.
Regards,
D.