Good morning,
I recently hired T-Mobile internet and received the modem at home. However, my apartment only has a coaxial cable visibly available so I cannot plug my modem, and I cannot find the ISRA point or it's not accesible to me.
I would like to make an appointment with a technician so he/she can come and make an assessment of the situation and my possibilities to install Internet. I would be grateful if you could arrange it promptly, as I need the connection urgently.
Kind regards,
Daniel
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