I lost internet connection around 14:15 (Leiden). I called the client service and they confirmed that there was an issue.
then I received an email saying that the issue was solved (15:20) but that’s clearly not the case. I still don't have internet even after unplugging and restarting the modem.
Is the issue related the the issue in Den Haag?
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Bekijk origineel
+4
Did you only restart the modem or the media converter as well? Which lights are on?
Edit: You could try to restart now. I understand the issue in The Hague has been solved. You could check if it is related and fixed now.
I do not have a media converter ( I only have internet). The WAN and Internet LEDs were off, WIFI and LAN connection on.
It seems to be fixed now. I guess it was related to the Den Haag issue.
Thanks for your help
+4
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