Beantwoord

Number porting

  • 22 December 2023
  • 4 reacties
  • 106 Bekeken
P
  • parryta
  • heeft eerste post geplaatst
  • 2 reacties

Hi, 

Recently, I have opened a phone porting from my employeer (odido) number to another company. 

Today, I have started the process to port the number in my new company but, I my phone number has been already cancelled and I don’t have the old sim card to receive any sms with the activation code.

Could anybody help me out?

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Beste antwoord door eric 22 December 2023, 11:47

Bekijk origineel

4 reacties

eric
Rank
Reputatie 7
Badge +14

How long ago was the number taken out of service? And the new provider is asking the okd provider for a porting. That provider need to have a proces of validating that you are 'the owner' of that number. Odido only accepts their request.

Welkom bij de klant-helpt-klant Community van Odido.
P

It was two days ago (on 20th Dec) and I requested the porting once I have had the new sim card today. Where and who could I speak with?

Pharwin van Odido
Rank
Reputatie 6
Badge +6

It was two days ago (on 20th Dec) and I requested the porting once I have had the new sim card today. Where and who could I speak with?

Hello @parryta, no worries, I'm happy to find this out for you! Can you send me a private message with your phone number, zip code + house number, date of birth and the last 4 digits of the bank account number known to us for verification? Then I can look into your account with you! 

Kind regards, 
Pharwin

P

Hi @Pharwin van Odido,

 

I’m afraid that I cannot give you all those details because my phone number belonged to my ex-employer. I requested to keep the number with me (they granted it) but I have no more details. Anyway, I will give you my number by private message.

 

Many thanks!

 

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