Reacties geplaatst door metomurti

5 Reacties

M
metomurtiis een Top Poster
gevraagd in Van bestelling tot installatie

No Internet Information Coming To Home

[quote=Waqqas]Hello [user=397109]Marcel MCi[/user] Moderators can take a very long time to respond so its better to contact the customer support. I understand sitting without internet is really annoying. In the meantime you can maybe use an alternative if you have one like a hot spot? All the best![/quote] Thanks for the reply. I also want to talk with customer support but unfortunately there is no chance to continue in English on the PHone. Because of not knowing Dutch I am trying to find a solution as writing here.

7
Piotr
4 jaar geleden
M
metomurtiis een Top Poster
gevraagd in Van bestelling tot installatie

No Internet Information Coming To Home

Moderators or customer support, whoever responsible I do not know, please give a reply give a reaction. Today is the 5th day without internet but still no solution. We did not meet this internet technology yesterday. We have been using it for many Years. We know how to solve some basic problems. Modem reset, ac off, change cable etc. Please do not respond with these. I have a problem with lines. I also wrote for help at your Twitter. Nobody returned also. It is really hard to understand how your customer support works. I am waiting reply as soon as possible.

7
Piotr
4 jaar geleden
M
metomurtiis een Top Poster
gevraagd in Van bestelling tot installatie

No Internet Information Coming To Home

Still no internet. Still no reply for help.

7
Piotr
4 jaar geleden
M
metomurtiis een Top Poster
gevraagd in Van bestelling tot installatie

No Internet Information Coming To Home

Hi Marcel. Yes, WAN light is off since the malfunction. Normally you know, regardless of the contract you have if you connect the DSL cable to a modem this WAN light is always on. If you have contract then you have internet light comes on. But this time as I said WAN light is off. It looos like a physical problem. I will check these signals at one of my friends home. If the line is live we have to see another value instead of zero volts I think. Anyway, I am waiting help. Bye.

7
Piotr
4 jaar geleden
M
metomurtiis een Top Poster
gevraagd in Bekabeld Internet

No internet signal after installation. Waiting solution as soon as possible.

Now internet is OK.

2
Brian
Odido
4 jaar geleden

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