Topics gestart door Orcun

2 Topics

O
Orcunis aangemoedigd
gevraagd in Van bestelling tot installatie

Geen WAN Light during installation

I have received my installation package(just home internet) 10 days ago and it was stated that internet service will be provided as of 29.03.2018. I have installed my package as instructed and there was no WAN light on as of 29.03.2018. I have called client service by phone (twice) but they both have said that I may wait until 18:00 pm for the internet but there was no internet at all. I have called client service today and told my problem once again. They told me that there should be an internet service but they could not understand so they have opened a ticket for the repair team. I have been informed that repair team will contact me very soon but no one contacted with me yet. I would likte to understand why my internet service not provided(because of technical issues or else) and get help from repair team as soon as possible. Note: I have made my connection properly via a main connection point on my living room with DSL cable. Power and Wifi bulbs are green and functioning.

1
Sander
6 jaar geleden
O
Orcunis aangemoedigd
gevraagd in Bekabeld Internet

Moving house - verhuizing

Hi,We will move in earlyJanuary 2021 to a new house and would like to move/transfer my current house internet service. Could you please assist me with this?ThanksOrcun Durmaz

1
Boris
Odido
3 jaar geleden

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