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2 Topics

M
metomurtiis een Top Poster
gevraagd in Van bestelling tot installatie

No Internet Information Coming To Home

Hello. Since yesterday Friday 17:00 there is no internet information at home. So what I did for understanding this issue; I disconnected the modem from electricity and internet for 2 minutes and put back again. I tried another dsl cable. I I did a reset to Zyxel modem. Nothing changed. At last I measure the connections at the wall socket. Values are all empty. It must be between 35-40 Volts. Most probably another KPN cable connection problem. Please inform us about what is going on.

7
Piotr
4 jaar geleden
M
metomurtiis een Top Poster
gevraagd in Bekabeld Internet

No internet signal after installation. Waiting solution as soon as possible.

As I see lots of problems in this site my problem is also the same. I have been waiting this connection for 15 days. Yesterday was our internet beginning day. Also the letters you sent mentioned that yesterday 18:00 was the latest time for connection. We were waiting but still no service. The led is still blinking red. Here are the pictures. All the connections are right. The issue I can not understand is the people lived before us at this same address were using tele2 internet without any problem until 20 days before. At that time I also wanted the continue with tele2 but system directed us to Tmobile because of our 100 mbs internet demand. And it is also really difficult to get in contact with you. No English help services from phones. We wrote from facebook messenger but still waiting for reply. As a result we are waiting this connection fixed as soon as possible. Customer number: TBL69768

2
Brian
Odido
4 jaar geleden

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