I have applied t-mobile Thuis (internet) for more than 1 month, we have glass fiber in our apartment. I have tried to make appointment for technician to install the internet for us, we have called Klantservice so many times, however, we still did not get any appointment. No body ever called us to schedule an appointment or reciving sms or email (as it stating in the website). We have been using 7-days vouchers for one month, it is really not durable when you have two people in the appartment, we have to stay together all the time to be able to do our work. Today I called Klantservice again, they just ask me to WAIT! This is ridiculous and un-professional! I hope someone in this community could give us a tip for this situation.
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