Beantwoord

I cant make password for my new account, always drope me out..

  • 4 November 2021
  • 8 reacties
  • 59 Bekeken

I try to make an account for internet and tv. 
but when i try, it says; something went wrong.. but what? I just like to creat a password. 
but always drope me out..

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Beste antwoord door Ginny 7 November 2021, 12:29

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8 reacties

Reputatie 7
Badge +4

Hi! What kind of device are you using to create your account? Would you mind posting a screenshot so that we can help you troubleshoot the issue? Thanks! 

 

Reputatie 7
Badge +4

I’ve tried to log in on my iMac and also on my iPad & iPhone. There are no issues on my end. 
Have you been able to log on at all, or have you been getting the same error message over and over? Looking forward to hearing from you again.

The same error message over and over. 
or it is maybe for all of us now?!

Regards. 〽️
 

Reputatie 7
Badge +15

@kokavesz888

Are you sure this email is not linked to another account allready?

Im 100% sure, this is a brand new email 😁

I think i whait until Monday, and try it again!

what do you think?

Reputatie 7
Badge +15

@kokavesz888 

Have you tried different passwords? Maybe the current one doesn't get accepted?

Reputatie 6

Hi @kokavesz888, I’m sorry this doesn’t work! I’ve changed your password and send you the new password via a private message to you. Please change this immediately after logging into your account: https://thuismy.t-mobile.nl/mijn-gegevens/wachtwoord.