How long should I wait until my internet will finally be connected? I’ve requested a connection to internet from t-mobile more than one month ago already! My apartment even already has a connection to t-mobile and a router from previous tenant. How many more months should I wait?
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+15
Hello
Have you applied for a Fiber or DSL connection and what does the status say in your My T-Mobile account?
I’ve applied for a Fiber connection. Last update of status was on the 21st of June with -
Goed om te weten: je ontvangt van onze installatiepartner Guidion een uitnodiging per e-mail om de installatie-afspraak te plannen. Zij zorgen er op die dag voor dat je T-Mobile Thuis diensten gaan werken en gaan pas weg als alles werkt.
Het installatiepakket wordt vanaf twee weken voor de installatiedatum bezorgd. Over de bezorging ontvang je nog een e-mail.
+15
You have a Fiber connection point in your house?
Maybe the Fiber isn't ready yet for use.
No idea. No updates from t-mobile as well. All what I know that apartment is already connected to t-mobile.
+8
Thanks. Does that mean that I need to wait another month to get my internet working? Also It’s not clear for me why previous tenant can occupy a fiber line while he’s not living here for a while.
+14
Ho
If the old tenant was late with cancellation of his subscription, hè still has the one month novice period. Unfortunatly, as hé is still paying the Bill, hè can not be cut off before the end of his subscription. The 17th of juli is indeed 10 days from now.
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