initial fiber setup

Hello,

I subscribed to t-mobile almost one month ago, and still no news about a possible fiber installation at home. Support team told me it will likely take a long time, without knowing how many weeks.

I am unable to contact support team by phone as I don’t speak NL. I was wondering whether t-mobile could provide an unlimited 4G hotspot while waiting for the installation. It is particularly important for me as I work from home.

I also don’t know how to contact them another way, the chat seems always busy.

Best regards,

William