Please help me to install my internet.
I recently switched to T mobile. I got my new modem, and it should be active from 23rd June 2022.
But the green lamp for internet is off on the modem. See the picture. I have watched the video, I am sure, I m pluging the DSL cable correctly. And I tried it in 2 IRSA slots one in the bed room and one in the living room. But it is not working, in both. I have checked my meter box as well, there I don't see any more slots for ISRA.
I have contacted the customer service from T mobile and also the Gudion team. They said engineers from KPN needs to come, they have asked KPN on my behalf. But NO on called me from KPN to fix an appointment.
I really need help with the instalation..Please kindly help.
