I recently subscribed to an Internet-only plan offering speeds of 100Mbps download and 30Mbps upload, as the DSL connection is the available option in my area.
Unfortunately, from the first day of my connection, I have been experiencing significantly lower speeds than promised. Through Wi-Fi, I am only achieving download speeds of around 16Mbps and upload speeds of 3Mbps. A direct cable connection offers a slight improvement to approximately 21Mbps download and 3Mbps upload, but this is still far below the subscribed rates.
I have followed all the troubleshooting suggestions provided on the website, but there has been no noticeable improvement in performance.
I am reaching out to request assistance in resolving this issue. Adequate internet speed is crucial for my daily activities, and the current performance is not meeting my needs or the expectations set by my subscription plan.