Hi! I'd like to know if I can install and use the new equipment with the new speed or if I really need to wait for the appointment, as the box has a QR Tag about “how to install” instructions, but I don't want to waste my time installing anything if I'll have to wait for a technician to come Sunday to activate the new modem. 🤔
Beste antwoord door Waqqas
Bekijk origineelHello
It is better to wait for the technician, he will install everything and activate the XGSPON ONT if needed.
The mechanic could also have to visit the PoP for patching.
Thanks! Just double checking, I wasn't sent another fiber modem. Just the router and the extender. There's also another fiber cable in the packaging.
Is it correct or did they forget to add a new fiber modem?
+15
Hello
It is better to wait for the technician, he will install everything and activate the XGSPON ONT if needed.
The mechanic could also have to visit the PoP for patching.
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