Stuck between T-mobile and ODF

Hello,

I ordered T-mobile fiberoptic internet about 3 weeks ago. 

Last week Open Dutch Fiber installed connection point at home, said everything is done and I can make appointment with Guidion. I didn’t received any e-mails for this appointment and T-mobile told me to keep waiting until I receive it. 

2 days ago I received another appointment e-mail to install fiber optic connection point. Open Dutch Fiber came today, told me there is nothing to do since they already installed my connection point last week and went away without doing anything. 

Open Dutch Fiber claims they finished their job and they actually did a week ago. T-Mobile claims they didn’t and rejects to move forward with the process.

When I ordered internet, T-mobile told me to cancel my current internet right away and that’s what I did. Now I have about 1 week left with my current internet and I can’t move forward with T-mobile anymore. Customer service acknowledges that it will probably take longer to resolve this and I will be without internet for a while but can’t offer any solutions or give me a time frame.