Hi,
I will be moving to the Netherlands soon. I had subscribed to T-Mobile 100Mbps package for my house address in the Netherlands on 16th October. I was hoping to have the internet up and running so I had selected the start that as 31st October. I am supposed to move in on 28th October. Today I got an email saying that the subscription has been cancelled (‘Bevestiging van je annulering van T-Mobile Thuis’). I had subscribed in advance using my Belgian bank account number.
I would like to know the reason for this cancellation and if it’s possible to reactivate it so that the internet can start on the same data (31st October).
Regards,
Ashutosh
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