Beantwoord

eSIM download failed

  • 31 October 2023
  • 1 reactie
  • 64 Bekeken

I received an mail today to activate my eSIM plan as per my extended subscription. However, while going through the process, I looked away from my phone for a few seconds, and the display turned off. Thus, the eSIM activation failed, and I am now left with a turned-off mobile plan. I want to fix this issue as soon as possible because I need to use the mobile plan tomorrow. I can’t go to a nearby Odido store as they are closed already. Can anyone also help me with this issue?

icon

Beste antwoord door Hajar van Odido 1 November 2023, 09:54

Bekijk origineel

1 reactie

Reputatie 7
Badge +9

Hi @giovannyph 

I understand you wan this issue fixed soon as possible. The quickest way would be to visit a Odido store nearby and my colleagues will help you with the activation of the eSim. They will also make sure everything works correctly before you leave the store. You can find the nearest Odido store on this page

Hope this helps!

Reageer