Beantwoord

Where can I find mijn factuuren?

  • 11 December 2023
  • 9 reacties
  • 58 Bekeken

Hi everyone,

 

When I’m using my link to check my factuur (https://www.odido.nl/my/thuis/facturen) I end up on an empty page, even though I’m logged in.

https://www.odido.nl/geen-toegang



This has been the case for a couple of months now.

What can I do to access my factuuren on desktop?

Thank you!
 

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Beste antwoord door Tommie van Odido 12 December 2023, 14:46

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9 reacties

Reputatie 7
Badge +15

Hello @ClemAlmere 

When you log in on your Odido account can you see your subscription and can you acces the WiFi settings etc?

Hi Waqqas! Unfortunately not, here is all I see in “Mijn Odido”:

 

 

Reputatie 7
Badge +15

@ClemAlmere 

Via bestaand abonnement toevoegen you'll have to link your subscription first ✅

Thank you! I linked it.

 

I still have an error message - maybe it needs time?

 

 

Reputatie 7
Badge +15

@ClemAlmere 

Normally your subscription should be visible straight sway, maybe try another browser or via another account.

Chrome and Firefox are giving me the same result … The Dashboard page blinks briefly and I get the error message.

 

 

Reputatie 7
Badge +9

Hi @ClemAlmere, good that you are sounding the alarm for this.

We are aware of this and are working to resolve it as soon as possible.  

Hi @Tommie van Odido - this has been 2 months and still the same problem.

Can you please at least send me my latest factuuren directly on my mailbox?

Thank you,

 

Clément

 

Reputatie 6
Badge +2

@ClemAlmere Thank you for your patience! I send you the invoices through e-mail. 

Please let me know if there is anything else I can do for you! 

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