Hello,
I cannot call to international numbers, I log in in my Tmobile and activate (it was deactivated) then de-activate my international call and sms barring . Still call are failing.
not sure what is the reason.
if there is any barring still active and you remove it can you also check that no barring is active for roaming (voice sms and data) will need roaming soon
Beste antwoord door Hajar van Odido
Bekijk origineel
+15
Hello
I'm not a moderator..
If the barring doesn't get lifted automatically than please wait for a moderator to reply so they can check this for you.
Hi
The 2 months have now ended, would you be able to remove the barring?
Thanks a lot!
+15
2 months beginning from the 1st day your subscription started.
Hello
How long is this barring for?
+15
Hello
New customers do have a barring for calling outside the Netherlands, using data outside the Netherlands and calling to servicenumbers.
This barring will automatically be removed after 2 months.
Hi
Calling a dutch number does work!
I have no outstanding invoices but did subscribe less than a month ago.
Thanks!
+15
Hello
Does calling in the Netherlands work?
Did you subscribe to a subscription in the past 2 months or do you have any unpaid invoices?
Hi there,
Same issue for me.
I cannot make any international calls, even though it’s included in my subscription and it is activated!
Thanks a lot in advance!
+9
You’re welcome!
It's working. Thank you, Hajar!
+9
Hi
Welcome to T-Mobile! I checked your account and i see you had barring therefore you weren’t able to make international calls. I removed the barring so if you restart your phone you will be able to make calls again.
If you have any other questions, please let me know!
I can't make international calls (in Europe). In my account everything it's ok, not blocked. I'm a new subscriber and I have 120 min included in my contract.
+9
Hi
I see you had a barring for foreign use. I removed the barring so if you restart your phone you will be able to make calls again. If you have any other questions, please let us know!
+15
Hello
When you dial a international number what message do you get to hear?
Good that you checked the barrings in your T-Mobile account, do you have any unpaid invoices? Because of that T-Mobile can put a barring on your connection.
More info about payments and barrings can be found on this page
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
