Beantwoord

I lost my sim card

  • 25 September 2023
  • 3 reacties
  • 928 Bekeken

Today I had to activate. my new plan with my old tele-2 sim card but many months have passed since I started the process and today I did not find the new sim card, is there any possibility of making a new sim card to be able to activate my phone, now I have no signal so I can't log into my account either.

I would like to have a new sim since I was doing number portability.

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Beste antwoord door Hajar van Odido 26 September 2023, 11:43

Bekijk origineel

3 reacties

Reputatie 7
Badge +9

Hi @franramirezfer 

You can order a new sim card on Mijn Odido. You can choose a physical sim card or an eSIM. 

If you need more help, let us know.

Hi! Thank you for answering, but I can’t log in on my odido because I can’t received sms. 

Reputatie 7
Badge +9

Hi @franramirezfer 

Would you like a physical sim card or an eSim? You can send me a private message with your 06-number, name, birth-date, address, last 4 numbers of your IBAN and I will order a new sim card for you. 

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