Beantwoord

Slow Mobile 5G Odido

  • 7 October 2023
  • 4 reacties
  • 255 Bekeken
M

Hi,

 

I have a slow 5G connection from Odido .. any advice?

 

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Beste antwoord door eric 7 October 2023, 16:21

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4 reacties

Occaj
Rank
Reputatie 4
Badge +1

Hi, do you use a thick phone case? Is this inside or outside your house? 

Because of isolation in your house it is possible the network connection is slower. 

Groetjes Occaj Super User van Odido. Kom je er nog niet helemaal uit? Bel dan met de Odido klantenservice op 0800-0092. Of op 1200 als je jouw mobiele nummer van Odido gebruikt. (Technische) vragen of je toestel? Stel ze gerust! Maak een topic aan, op ongevraagde privé berichten reageer ik niet.
M

Hi, This is outdoors in front of my house.

eric
Rank
Reputatie 7
Badge +14

hi @minamo7sen ,

Here is the coverage map of Odido. So you can see what to expect on that location. If you want to report a problem on a specific location, you can use the “probleem melding”button on that website. What phone are you using, and is it indeed a specific spot or you see this “everywhere”?

 

Welkom bij de klant-helpt-klant Community van Odido.
M

hi @minamo7sen ,

Here is the coverage map of Odido. So you can see what to expect on that location. If you want to report a problem on a specific location, you can use the “probleem melding”button on that website. What phone are you using, and is it indeed a specific spot or you see this “everywhere”?

 

Hi Eric, thanks for your response and for sharing that link - I reported an issue using that website.

It’s always around my home area, I have iPhone 12 pro max 5G - the signal is always 2 or 1 out of 4. (Mostly 2) Not sure if this might be the reason.

Reageer


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