Hi,
I just switched to unlimited plus to use my subscription in Zone 2, however there seems to be no credits I can use.
Only reason that I upgraded from unlimited to unlimited plus was this. I am having a difficult time here because other data packages that available to me are too small and very expensive. Any ideas?
Beste antwoord door eric
Bekijk origineel
+14
What subscription is that for €68,57? Is it consumer of business. The only reason that I can think off is that it takes today to proces the renewal in all their systems. Try it tomorrow.
It is for a consumer, with additional cost for a device.
+9
Hi Matthews, welcome to our Community! I've looked into your account and I see that you have an 'old’ Go subscription. You purchased a Voordeel bundel Unlimited Plus. I think you're confusing this with a Hello Plus subscription. Your Go subscription and Unlimited Plus bundle are not eligible in Turkey. This is only with the new Hello subscriptions. I wish I could give you better news. For now, you can purchase a bundle to use in Turkey (Zone 2) via Mijn Odido. You can find more information about the prices abroad on this page: Tarieven en dekking in het buitenland | Odido
I wish you a great stay in Turkey! 😊
I am having difficulty to see mentioned details in Mijn Odido. How to change from an old subscription to new? I was assuming selecting change subscription should show this option as well.
+9
Hi Matthews, if you are logged into Mijn Odido, you can click on 'Verlengen’. I see that your contract runs until 03-07-2024. Which means you can renew your subscription to a Hello subscription. You can always do this 4 months in advance. But please note; the new subscription will start when the current subscription ends, so on 03-07-2024. For now, the only option for data in Turkey is to purchase a bundle for Zone 2 on this page: GB's aanvullen | Odido
We offer a few different bundles: XS, S, M and L.
XS zone 2: 100 MB | expires after 24 hours | € 4,99
S zone 2: 250 MB | expires after 72 hours | € 9,99
M zone 2: 500 MB | expires after 7 days | € 14,99
L zone 2: 1000 MB | expires after 14 days | € 24,99
Are you planning on staying abroad for more than 4 months in total? In that case, a local sim card can be the cheaper choice. I hope this information helps you to get the data bundle of your choice. Please let me know what you chose! 😊
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
