I made a contract with t-mobile thuis for fibre internet like 3 weeks ago and I got told over the phone that a technician can come to my place +-1 day of the starting date (that was last week). Even though I instantly made an appointment the first day possible was nearly 1 month after the start date. I hoped that I could maybe install the internet by myself after receiving the modem but it turned out that I can't because it is fibre. I am a bit upset now because I need the internet for my work and was wondering if that is normal to wait so long. I am also mad because I received wrong information while ordering. If I would have known that it takes so long I would have searched somewhere else.
Beste antwoord door CalBekijk origineel