Hello,
In my wifi router, the globe symbol is all red, I tried to plug it off and on along with the media converter. It doesn't help. How can I fix the issue?
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Reputatie 7
+14
- Odido Superuser
- 6148 reacties
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9 June 2022
They are here again tomorrow. You can also call customer care tomorrow.
Reputatie 1
I see. How long does it take for moderators to take a look on the posts? I’m a new customer using it for a month now and my first issue so far. Thus, don’t know what to expect.
Reputatie 7
+15
- Odido Superuser
- 17022 reacties
-
9 June 2022
Best is to wait for a moderator to reply, they could check your connection and take further steps like sending a technician.
Reputatie 1
Reputatie 1
Yes, It says there is no malfunction in actuele storingen section in my account.
Reputatie 7
+15
- Odido Superuser
- 17022 reacties
-
9 June 2022
Have you checked your T-Mobile thuis account under actuele storingen to see if there is any problem reported in your area?
Reputatie 1
Reputatie 1
It’s Connection Technology Systems media converter. The internet cable goes to WAN port of Zyxel.
Reputatie 7
+15
- Odido Superuser
- 17022 reacties
-
9 June 2022
Hello
Which mediaconverter do you have and which lights are on, blinking or off on it? Also make sure the internet cable is going to the WAN port of the Zyxel.
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