Hey anyone else has an issue in the Haarlem area, since yesterday lunch time i have no more internet … Contacted support, they said they can't do much and send the case to the Engineers…
now I got an email that the response form that engineers will be taking between 1-5 Working days… and i googled a bit and found similar cases where customers were sitting without internet for more than 3 weeks… what can i do to expertise this?
Calling the Hotline is a real pain … she does not understand my postcode or what question I have and when i finally get through sometimes the line just gets disconnected and i need to start from the beginning… really frustrating
Beste antwoord door Lisa
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